For retreat venues · Monthly

Concierge Ops

Your day-to-day admin, handled.

Every inquiry answered fast, every guest looked after, every invoice tracked. A dedicated team, led by your Retreat Operations Director, runs your day-to-day admin so you can focus on the experience and on selling.

For retreat centers, eco-lodges and wellness properties that host retreats.

Monthly

From $250 / month

Priced on your average monthly bookings and retreat capacity.

  • Inquiries and bookings
  • Guest communication
  • Retreat coordination
  • Invoices and records

What changes

Less time in the inbox. More time on the experience.

No more missed bookings

Inquiries answered within hours, with follow-ups until they book or say no.

Guests who feel looked after

Pre-arrival emails, forms, reminders, and review requests sent on time, every time.

Retreats that run smoothly

Organizers kept in the loop, with rooming lists and schedules ready before anyone arrives.

Books you can trust

Invoices sent, payments tracked, and records organized in one place.

Your team

Four roles, one team, led by your Retreat Operations Director

Remote Booking Assistant

Inquiry responses, follow-ups, reservations and confirmations.

Guest Experience Assistant

Guest emails, forms, reminders, feedback and review requests.

Operations Coordinator

Event preparation, organizer communication, rooming lists and schedules.

Back Office Administrator

Invoices, payment tracking, spreadsheets and digital records.

How it starts

From first call to a team that runs it

  1. Free call

    Your bookings, your tools, and where the admin piles up.

  2. Set-up

    Access to your inbox and booking system; your voice, policies and templates handed over.

  3. Your team takes over

    Inquiries, guests, coordination and the back office, handled every day.

  4. Monthly check-in

    What came in, what got booked, and what to improve next.

Other services

Need something different?

Start with a conversation

Hand off the admin. Keep the experience.

A free 30-minute call. No obligation, just a clear next step.

Book a free call